Communication News
Expert commentary on the communication events shaping business, politics, culture, and technology.
3 min audio Why Brands Fail on Social Media (And How to Fix It)
Brands keep lighting themselves on fire on social media, and the internet never forgets. Companies across industries have posted tone-deaf responses to crises, cracked jokes during tragedies, and doubled down on bad takes instead of course-correcting. The pattern is always the same: a moment of poor judgment gets amplified by millions of people, and the brand is left scrambling to explain choices that were indefensible from the start.
4 min audio What Rajat Patidar Gets Right About Leadership Talk
RCB captain Rajat Patidar spoke publicly about what is driving his team's strong early-season form. He pointed to mental clarity, adaptability, and the way the team communicates internally as the real engines behind their results. It was a short statement, but it was remarkably well-constructed for someone standing at a press podium after a cricket match.
4 min audio What Earnings Calls Teach Us About Executive Communication
Regis Resources Limited held its Q3 2026 earnings call on April 22, 2026, with CEO Jim Beyer and CFO Michael Harvy Holmes leading the discussion. The call covered the Australian gold miner's quarterly financial performance and operational updates for investors and analysts. Like most earnings calls, it was a high-stakes communication event where every word choice either builds confidence or quietly erodes it.
4 min audio Bigme's Bad Launch: What Niche Audiences Demand
Chinese tech company Bigme unveiled a new dual-screen smartphone aimed at e-ink enthusiasts. The announcement landed badly. Customers pushed back hard and publicly. Bigme, to its credit, responded with an apology. But the damage was already done, because the company had clearly not done its homework before hitting publish on that announcement.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
Never Be Lost
for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio When Your Job Title Does the Persuading For You
Quek Li Ling, a senior leader at Cathay United Bank, oversees three separate portfolios: HR, branding, and workplace experience. In a recent interview, she made the case that building organizational culture is not HR's job alone. She also weighed in on where AI fits into the future of people management, arguing that technology must be paired with human empathy to work.
4 min audio 3 Unlikely Skills That Build Executive Presence
Forbes recently spotlighted three unconventional competencies that contribute to executive presence, a quality often discussed but rarely defined in practical terms. The piece challenges the common assumption that presence is built through polished speeches or confident body language alone. Instead, it points toward less obvious skills that separate leaders who command rooms from those who merely occupy them.
4 min audio Why Celebrity Apologies Fail (And What Works)
Celebrity scandals are nothing new, but the playbook for surviving them has changed dramatically. In recent years, public figures have attempted public redemptions with wildly different results, some clawing their way back to relevance while others disappeared entirely. The difference between those two outcomes almost never comes down to the severity of the scandal. It comes down to how they communicated their way through it.
4 min audio Status at Work: The Hidden Driver of Every Conflict
Status is the invisible engine running beneath every office interaction. A recent piece from NRC examines how workplace hierarchies shape what motivates people, what starts conflicts, and why talented employees sometimes make career choices that look irrational on paper. The core finding is blunt: people are not just chasing money or titles. They are chasing the feeling of being valued, seen, and respected by the people around them.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
Never Be Lost
for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio Why Communications Belongs in the C-Suite Now
A growing chorus of business analysts is making the case that communications should be treated as a core C-Suite function, not a support role tucked beneath marketing or human resources. The argument is simple: companies that elevate communications leadership make better decisions, move faster in a crisis, and build more durable reputations. The organizations still treating comms as a press release factory are falling behind.
4 min audio Lululemon's CEO Crisis: A Communication Lesson
Lululemon is pushing aggressively into international markets while simultaneously searching for a new CEO and navigating internal boardroom friction. The company is trying to grow its global footprint at the exact moment its leadership structure is unsettled. That combination of outward ambition and inward chaos is not just a business problem. It is a communication crisis waiting to happen.
4 min audio Polanski Podcast Fail: A Communication Breakdown
Green Party leader Zack Polanski ignited a political storm after suggesting on his podcast that people holding certain right-wing views should be excluded from parts of society rather than engaged in debate. The remarks drew immediate accusations of authoritarian thinking and shifted the conversation entirely away from any policy substance. Polanski's own words became the crisis.
4 min audio Talent Crisis Communication: What Brands Get Wrong
Brands are increasingly getting caught flat-footed when spokespeople, influencers, or creative partners blow up publicly. The industry is now circulating crisis playbooks covering everything from vetting talent before signing to managing reputation damage after a partnership goes sideways. The conversation has shifted from "how do we respond" to "how do we never need to respond in the first place."
How to Communicate When Collaborating Under Pressure
AP x Swatch Chaos: What Swatch Got Wrong
Why Brands Fail at Social Media Crises (And How to Fix It)
Danny Kruger's Reform Blunder: What Not to Say in a Crisis
Anonymous Employee Feedback: Does It Actually Work?
Why Board Leaders Fail at Communication
ClickUp Layoffs: What the CEO Got Wrong
