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Communication News

Expert commentary on the communication events shaping business, politics, culture, and technology.

Illustration for Kim Kardashian's Campaign: Own the Criticism First 4 min audio
Crisis & Reputation

Kim Kardashian's Campaign: Own the Criticism First

Kim Kardashian recently launched a marketing campaign that leaned directly into the public criticism she has faced over the years. Rather than ignoring the negative narrative or responding defensively, she made that narrative the centerpiece of her message. The move reframed her public image on her own terms, turning accumulated skepticism into the engine of the campaign itself.

Inc
Illustration for Remote Management: What Works vs. What Fails in 2025 4 min audio
Workplace & Teams

Remote Management: What Works vs. What Fails in 2025

Remote work is now a permanent fixture for millions of teams, and HR departments are scrambling to figure out what actually works in 2025. The old playbook of check-in emails and video calls has proven inadequate. Organizations that cracked the code on remote management share one thing in common: they rebuilt how they communicate, not just where they do it.

HRMorning
Illustration for What Toastmasters Bangladesh Got Right About Leadership Training 4 min audio
Workplace & Teams

What Toastmasters Bangladesh Got Right About Leadership Training

On July 31, Toastmasters International District 41 gathered club officers from across Bangladesh for its Leadership Institute training event in Dhaka. The session covered Division E and Division F officers, focusing on sharpening leadership, communication, and club management ahead of the 2026 to 2027 program year. The format combined keynote presentations with structured skill-building sessions.

Dhaka Tribune
Illustration for Why Strong Earnings Can Still Tank Your Stock 4 min audio
Business & Leadership

Why Strong Earnings Can Still Tank Your Stock

Mahindra & Mahindra reported impressive first-quarter 2026 results, with growth metrics that most companies would celebrate. Yet investors responded by selling the stock. The numbers told one story. The market heard a different one entirely. That gap between performance and perception is not an accounting problem. It is a communication problem.

Investing India
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for How CX Leaders Learn to Speak C-Suite Language 4 min audio
Business & Leadership

How CX Leaders Learn to Speak C-Suite Language

Customer experience leaders consistently struggle to gain traction in executive conversations. The core problem is translation: CX professionals speak in satisfaction scores and journey maps, while C-suite executives think in revenue, risk, and competitive position. Learning to bridge that gap is not a soft skill. It is a survival skill for anyone who wants a seat at the table where budgets get decided.

Bundle
Illustration for Social Media Fails: What Brands Keep Getting Wrong 4 min audio
Crisis & Reputation

Social Media Fails: What Brands Keep Getting Wrong

Brands keep destroying their own reputations on social media, not because they post something wrong, but because they respond wrong. From tone-deaf apologies to defensive pile-ons, the pattern repeats itself across industries and company sizes. The common thread is not the original mistake. It is the communication failure that follows, turning a manageable problem into a lasting brand scar.

Business.com
Illustration for The CEO as Media Platform: What Most Leaders Get Wrong 4 min audio
Business & Leadership

The CEO as Media Platform: What Most Leaders Get Wrong

The role of CEO has quietly shifted from boardroom operator to something closer to a media personality. Today's top executives are expected to produce content, build audiences, and speak publicly on issues far beyond their companies' quarterly results. This is not a trend. It is the new baseline for what leadership looks like, and most executives are completely unprepared for it.

Chief Executive
Illustration for Poor Executive Communication Is Now a Governance Risk 4 min audio
Business & Leadership

Poor Executive Communication Is Now a Governance Risk

Corporate boards are waking up to something communication professionals have known for years: how a CEO speaks is not a personality quirk, it is a business liability. Governance experts and institutional investors are now treating executive communication failures as a measurable risk, on par with financial misreporting or compliance gaps. The soft skill label is officially dead.

aspendailynews.com
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for Why Attenborough's Quote Is a Communication Masterclass 4 min audio
Science & Research

Why Attenborough's Quote Is a Communication Masterclass

David Attenborough, the naturalist and documentary filmmaker who has spent decades bringing the natural world into living rooms across the globe, recently offered a deceptively simple observation: that protection follows caring, and caring follows knowledge. The quote circulated widely, picked up by major outlets including The Times of India. A man in his nineties, still shaping how millions think about the planet.

The Times Of India
Illustration for Port Lucaya Marina: When Vague Authority Kills Trust 4 min audio
Crisis & Reputation

Port Lucaya Marina: When Vague Authority Kills Trust

The new owners of Port Lucaya Marina in Grand Bahama say the Grand Bahama Port Authority issued a stop-work order that shut down demolition for three days without giving a clear reason. The marina owners are calling the explanation they received vague and misleading. The delay is already pushing up project costs and disrupting their timeline.

The Tribune
Illustration for Acas Conflict Code: Why Early Conversation Wins 4 min audio
Workplace & Teams

Acas Conflict Code: Why Early Conversation Wins

Acas, the UK workplace advisory body, has opened a public consultation on updates to its code of practice for resolving workplace disputes. The proposed changes push organizations toward addressing conflict earlier, before it escalates into formal grievances or tribunal claims. The goal is to shift workplace culture away from reactive, legalistic responses and toward open, timely conversation between employees and managers.

Asian Trader
Illustration for What 'Heartbroken' Teaches Us About Crisis Communication 3 min audio
Crisis & Reputation

What 'Heartbroken' Teaches Us About Crisis Communication

A beloved local garage in Watford suffered a devastating fire that tore through its premises. After a period of silence, the business finally released a public statement describing itself as "heartbroken." The fire caused significant damage, and the community had been waiting to hear from the people behind the business.

Watford News