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Crisis & Reputation News

Expert commentary on crisis & reputation communication events and trends.

Illustration for Hull City Owner's Public Spat: A Communication Failure 4 min audio
Crisis & Reputation

Hull City Owner's Public Spat: A Communication Failure

Hull City owner Acun Ilicali and the head of Polish club Pogoń Szczecin have traded increasingly sharp public statements over a sporting director both clubs apparently want. What started as a personnel dispute has become a full-blown reputational skirmish, playing out in front of fans, press, and potential future partners. Neither side appears to have a plan for how this ends.

Hull Daily Mail
Illustration for Why Boards Now Require Communication Rehearsal 4 min audio
Crisis & Reputation

Why Boards Now Require Communication Rehearsal

Corporate boards are now treating communication rehearsal as a formal risk management tool, not a soft-skills afterthought. Companies are building structured practice sessions into their preparation for earnings calls, crisis announcements, mergers, and regulatory hearings. The shift reflects a growing recognition that how leadership speaks during high-stakes moments can move markets, destroy reputations, or save companies just as surely as any financial decision.

fdlreporter.com
Illustration for Why Boards Are Mandating Communication Rehearsal 4 min audio
Crisis & Reputation

Why Boards Are Mandating Communication Rehearsal

Corporate boards are no longer treating communication as a soft skill left to the communications department. A growing number of governance bodies are now requiring executives to rehearse their messaging before major corporate events, from earnings calls to merger announcements to crisis responses. This shift positions communication preparation not as polish, but as a formal risk management discipline sitting alongside legal and financial controls.

The Florida Times-Union
Illustration for Why Brands Fail on Social Media (And How to Fix It) 4 min audio
Crisis & Reputation

Why Brands Fail on Social Media (And How to Fix It)

Social media has handed brands a direct line to millions of people, and many of them are using it to accidentally destroy their own reputations. Across industries, companies have posted tone-deaf responses to crises, doubled down on bad takes, or gone silent at exactly the wrong moment. The pattern is consistent: brands treat social media like a megaphone when it actually functions as a two-way conversation.

Business.com
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for Celebrity Scandals: What Works in Reputation Comeback 4 min audio
Crisis & Reputation

Celebrity Scandals: What Works in Reputation Comeback

Celebrities caught in public scandals face a brutal choice: respond or retreat. Some make stunning comebacks while others disappear permanently. The difference almost never comes down to the severity of the scandal itself. It comes down to how they communicate in the critical window immediately after the story breaks. What they say, how fast they say it, and whether they own it or dodge it determines everything.

USA Today
Illustration for Mullin CNN Interview: A Masterclass in Audience Failure 4 min audio
Crisis & Reputation

Mullin CNN Interview: A Masterclass in Audience Failure

Newly confirmed Homeland Security Secretary Markwayne Mullin sat down with CNN's Jake Tapper and suggested that hundreds of thousands of migrants holding Temporary Protected Status might have a legal path to remain in the United States. The comment lit a fire inside MAGA circles, who saw it as a betrayal of core immigration policy. Mullin replaced Kristi Noem in March and was immediately tested on the biggest issue his department owns.

The Daily Beast
Illustration for Kejriwal Ayodhya Press Conference: Crisis Communication Lessons 4 min audio
Crisis & Reputation

Kejriwal Ayodhya Press Conference: Crisis Communication Lessons

Arvind Kejriwal, the national convenor of the Aam Aadmi Party, traveled to Ayodhya to hold a press conference while under fire over allegations tied to Ram Mandir donations. The move placed him directly at the center of the controversy's symbolic ground. Whether this was bold strategy or a costly miscalculation depends entirely on what he said and how he said it.

Deccan Herald
Illustration for Meghan Markle Selfie vs. Anti-Social Media Speech Backfire 3 min audio
Crisis & Reputation

Meghan Markle Selfie vs. Anti-Social Media Speech Backfire

Meghan Markle recently gave a public speech warning about the harms of social media, only to face immediate criticism after a selfie she took surfaced in connection with the same event. Critics called out the apparent contradiction between her message and her behavior. The backlash was swift and focused not on her argument itself, but on her credibility to deliver it.

MSN
Say It Right Every Time by Eamon Blackthorn

Never Be Lost for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Say It Right Every Time by Eamon Blackthorn

Never Be Lost
for Words Again

By Eamon Blackthorn

Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.

Go to Book PageFrom $9.97 USD
PaperbackHardcoverKindleAudiobook
Illustration for How to Rebuild Your Reputation After a Crisis 4 min audio
Crisis & Reputation

How to Rebuild Your Reputation After a Crisis

When a public figure or organization gets hit by a reputational crisis, the instinct is to wait for the storm to pass and then quietly resume normal operations. PR Daily recently examined why that approach almost always fails, and what the recovery phase actually demands from leaders and communicators. The piece focused on the specific communication moves that determine whether a reputation genuinely rebounds or simply goes quiet for a while.

PR Daily
Illustration for What Brands Get Wrong When Social Media Blows Up 4 min audio
Crisis & Reputation

What Brands Get Wrong When Social Media Blows Up

Several major brands have faced public meltdowns on social media in recent years, and the pattern is always the same. A post goes wrong, a response is delayed, and the silence gets filled by everyone except the brand itself. Business.com compiled a breakdown of the most damaging social media failures and what companies could have done to stop the bleeding before it became a flood.

Business.com
Illustration for Crisis PR in 2025: Transparency That Actually Works 4 min audio
Crisis & Reputation

Crisis PR in 2025: Transparency That Actually Works

The PR industry has been examining what separates effective crisis communication from hollow damage control in 2025. The central argument gaining traction among practitioners is that organizations which rebuild trust fastest are those treating transparency as a genuine operating principle, not a scripted response. The conversation is shifting from "what do we say?" to "what are we actually doing?" and demanding that actions precede statements.

O'Dwyer's PR
Illustration for Okonkwo Lawsuit: The Lesson in Public Accusations 4 min audio
Crisis & Reputation

Okonkwo Lawsuit: The Lesson in Public Accusations

Kenneth Okonkwo, a senior figure in Nigeria's African Democratic Congress, went on television and accused former Imo State Governor Achike Udenwa of extorting political aspirants within the Nigerian Democratic Congress. Udenwa responded not with a press statement but with a lawsuit. Now Okonkwo owns a legal problem that started as a broadcast opinion. The court, not the public, will decide who was right.

Naijaonpoint.com.ng