Culture & Media News
Expert commentary on culture & media communication events and trends.
Ogilvy Believability Index: The Real Communication Lesson
Ogilvy released its first APAC Believability Index, a study it calls "The Power of Proof," surveying over 7,000 people across Asia-Pacific markets in partnership with YouGov. The research examines how consumers decide what and who to trust in a crowded, confusing information landscape. It is the first time Ogilvy has published this kind of regional credibility benchmark.
What PR Competitions Teach About Real Communication
Eleven universities from East and Southern Africa will face off in the Africa University Public Relations Challenge on August 25, 2026, in Nairobi. The competition tests students on creativity, strategy, and communications execution. It is one of the continent's most visible platforms for developing young PR professionals before they enter the workforce. ---
Tony Pierce manages over 500 employees at Akin, a firm that requires staff to be in the office at least three days a week. Rather than defaulting to mandates and memos, Pierce is investing in something less obvious: culture. He uses a mix of in-person activities (yes, including cornhole) and AI tools to keep a large, hybrid workforce connected and engaged.
Culture and Cornhole: What Tony Pierce Gets Right
Celebrities caught in public scandals face a brutal choice: respond or retreat. Some make stunning comebacks while others disappear permanently. The difference almost never comes down to the severity of the scandal itself. It comes down to how they communicate in the critical window immediately after the story breaks. What they say, how fast they say it, and whether they own it or dodge it determines everything.
Celebrity Scandals: What Works in Reputation Comeback
During the 2026 FIFA World Cup, Argentina beat Egypt 3-2 in the Round of 16 in Atlanta. The match sparked immediate controversy over several VAR calls, including a disallowed Egyptian goal and two penalty appeals that went unanswered. New York City Mayor Zohran Mamdani jumped into the firestorm publicly, declaring "Egypt were robbed," and the clip went viral almost instantly.
Mayor Mamdani's Egypt Comment: What Went Wrong
Hull City owner Acun Ilicali and the head of Polish club Pogoń Szczecin have traded increasingly sharp public statements over a sporting director both clubs apparently want. What started as a personnel dispute has become a full-blown reputational skirmish, playing out in front of fans, press, and potential future partners. Neither side appears to have a plan for how this ends.
Hull City Owner's Public Spat: A Communication Failure
Scientists make world-changing discoveries regularly. Cures advance. Nutrition science sharpens. AI ethics evolve. And yet a troubling gap persists: millions of people either tune out or outright reject findings that could extend or save their lives. Dr. Brian Southwell, a researcher focused on science communication, is putting a spotlight on why this gap exists and what communicators can do to close it.
Why Scientists Fail at Communication (And How to Fix It)
Amagi's Chief People Officer Prasad Menon sat down with People Matters to share his perspective on artificial intelligence in the workplace. His central argument: the technology itself is secondary. What determines whether AI helps or harms an organization is the quality of the leadership surrounding it. Menon framed AI not as a tool that replaces human judgment, but as something that reflects it back.
What Amagi's CPO Gets Right About AI Leadership
Corporate boards are now treating communication rehearsal as a formal risk management tool, not a soft-skills afterthought. Companies are building structured practice sessions into their preparation for earnings calls, crisis announcements, mergers, and regulatory hearings. The shift reflects a growing recognition that how leadership speaks during high-stakes moments can move markets, destroy reputations, or save companies just as surely as any financial decision.
Why Boards Now Require Communication Rehearsal
Trustpilot analyzed customer reviews across the insurance industry and found a striking divide. Reviews that mentioned AI interactions averaged just 2.47 stars. Reviews with no AI mention averaged 4.35 stars. The steepest damage came from one specific failure: companies that gave customers no clear route to a human agent lost nearly two full stars in satisfaction scores.
AI Customer Service Is Tanking Insurance Reviews
During the 2026 FIFA World Cup, Argentina beat Egypt 3-2 in the Round of 16 in Atlanta. The match sparked immediate controversy over several VAR calls, including a disallowed Egyptian goal and two penalty appeals that went unanswered. New York City Mayor Zohran Mamdani jumped into the firestorm publicly, declaring "Egypt were robbed," and the clip went viral almost instantly.
Mayor Mamdani's Egypt Comment: What Went Wrong
Hull City owner Acun Ilicali and the head of Polish club Pogoń Szczecin have traded increasingly sharp public statements over a sporting director both clubs apparently want. What started as a personnel dispute has become a full-blown reputational skirmish, playing out in front of fans, press, and potential future partners. Neither side appears to have a plan for how this ends.
Hull City Owner's Public Spat: A Communication Failure
Scientists make world-changing discoveries regularly. Cures advance. Nutrition science sharpens. AI ethics evolve. And yet a troubling gap persists: millions of people either tune out or outright reject findings that could extend or save their lives. Dr. Brian Southwell, a researcher focused on science communication, is putting a spotlight on why this gap exists and what communicators can do to close it.
Why Scientists Fail at Communication (And How to Fix It)
Amagi's Chief People Officer Prasad Menon sat down with People Matters to share his perspective on artificial intelligence in the workplace. His central argument: the technology itself is secondary. What determines whether AI helps or harms an organization is the quality of the leadership surrounding it. Menon framed AI not as a tool that replaces human judgment, but as something that reflects it back.
What Amagi's CPO Gets Right About AI Leadership
Corporate boards are now treating communication rehearsal as a formal risk management tool, not a soft-skills afterthought. Companies are building structured practice sessions into their preparation for earnings calls, crisis announcements, mergers, and regulatory hearings. The shift reflects a growing recognition that how leadership speaks during high-stakes moments can move markets, destroy reputations, or save companies just as surely as any financial decision.
Why Boards Now Require Communication Rehearsal
Trustpilot analyzed customer reviews across the insurance industry and found a striking divide. Reviews that mentioned AI interactions averaged just 2.47 stars. Reviews with no AI mention averaged 4.35 stars. The steepest damage came from one specific failure: companies that gave customers no clear route to a human agent lost nearly two full stars in satisfaction scores.
AI Customer Service Is Tanking Insurance Reviews
The DEAR 2026 Gala, hosted by a Toastmasters chapter, brought together professionals to honor standout leaders and communicators. The event recognized individuals for excellence in public speaking, mentorship, and leadership development. It was, at its core, a celebration of people who took communication seriously enough to practice it, compete in it, and teach it to others.
What Awards Nights Get Wrong About Communication
A worker showed up for his scheduled shift at the correct start time and was immediately threatened with termination by a new manager who insisted he should have arrived thirty minutes earlier. No prior conversation about this expectation had taken place. The employee followed the schedule he was given. The manager held him accountable to a rule that existed only in her head.