Communication News
Expert commentary on the communication events shaping business, politics, culture, and technology.
4 min audio Africa's AI Voice: A Communication Strategy Breakdown
At the 16th East Africa Communication Association Conference held at St. Paul's University on August 27, 2026, African scholars issued a direct challenge to the global tech establishment. Their message was pointed: Africa must stop receiving AI tools and start building them. The gathering focused specifically on how artificial intelligence is reshaping education, research, and communication across the continent.
3 min audio Why Target's Apology Failed: The Missing Third Step
Target sold a Halloween costume that customers found deeply offensive. The backlash was swift and public. Target issued an apology and pulled the product, but critics argued the response stopped short of addressing the real question: what does the company plan to do to make sure this never happens again? The apology arrived. The accountability did not.
3 min audio How to Respond When Executives Interrupt You
Senior executives frequently talk over, dismiss, or flat-out ignore colleagues with less organizational power. This is not a new problem. What is new is the growing conversation about how professionals can respond effectively in the moment, without torching their careers or surrendering their credibility. The stakes are real: every time you let it happen without a response, you train the room to keep doing it.
3 min audio Board Leadership Fails When Communication Does
Harvard Law School's corporate governance forum published a piece examining what separates strong board leadership from weak board leadership. The core argument: getting it wrong carries real organizational risk. The piece positions board communication and decision-making clarity as defining factors in whether leadership actually leads or simply occupies a seat at the table.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
Never Be Lost
for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio AI Trust Rises While Media Grows Skeptical: Why It Matters
A new report from CARMA reveals a striking split in how artificial intelligence is being perceived. Public trust in AI climbed to 30 percent, while media coverage of the same technology has grown noticeably more skeptical. The two lines are moving in opposite directions. That gap is not an accident, and it is not a coincidence. It is a communication failure hiding in plain sight.
4 min audio Can a Robot Teach You to Handle Angry People?
La Trobe University built a robot named Fletch that simulates an emotionally charged, frustrated parent. Student teachers practice difficult conversations with Fletch before they ever set foot in a real school. The goal is simple: get the reps in while the stakes are low, so you don't fall apart when the stakes are high.
3 min audio Why People Avoid Writing (And What It Really Means)
A communication educator, drawing on years of teaching leadership and storytelling, challenged a common assumption about letter writing. Most people blame their avoidance of personal letters on a lack of time. This educator argues the real barrier is something deeper and more psychological. The finding cuts to the heart of how people relate to putting honest, personal communication on paper.
4 min audio Why Public Health Experts Are Losing the Trust War
Public health experts, frustrated by the spread of health misinformation, have started turning to unconventional sources and strategies for communication help. The effort represents a scramble to find new ways to reach audiences that have grown deeply skeptical of official guidance. The director of a major university pandemic center openly admitted her team is essentially experimenting without a clear playbook.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
Never Be Lost
for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio Ruto's Political Warning and What It Got Wrong
Kenyan President William Ruto addressed political opponents with a pointed warning, signaling that they face a fierce electoral battle ahead. Speaking in what appeared to be a rallying tone, he framed the coming contest as one where rivals would be caught off guard by his political force. The statement was clearly intended to project strength and confidence heading into a competitive political season.
4 min audio Ijebu's Apology After Ogogo Death: What Went Wrong
The day after the death of fellow Nollywood entertainer Ogogo, actor Amokade Olatayo (known widely as Ijebu) stepped forward with a public apology directed at colleagues, family members, and anyone else he may have wronged. The timing placed his act of contrition squarely inside a moment of collective grief across the Nigerian entertainment industry. Whether that timing helped or hurt him is the real story.
4 min audio How Bola Matel-Okoh Communicates Leadership for African Women
Bola Matel-Okoh is carving out leadership opportunities for African women in business at a time when such paths are rarely handed to anyone. Rather than waiting for existing institutions to open their doors, she is actively constructing new access points, mentorship structures, and visibility for women who would otherwise remain invisible to decision-makers. Her work represents a deliberate, strategic bet on a population that has been systematically overlooked.
4 min audio One Bad Quarter Can Erase a Year of Reputation Work
New research confirms what experienced operators already suspect: in certain industries, a single quarter of poor reputation management wipes out more value than an entire year of doing it right ever created. The gap is not close. In sectors built on trust, like finance, healthcare, and professional services, the asymmetry is brutal. Goodwill accumulates slowly. It evaporates fast.
AI Trust Rises While Media Grows Skeptical: Why It Matters
What Celebrity Scandals Teach You About Apologies
Africa's AI Voice: A Communication Strategy Breakdown
Can a Robot Teach You to Handle Angry People?
Why Public Health Experts Are Losing the Trust War
One Bad Quarter Can Erase a Year of Reputation Work
AI Is Breaking Workplace Communication. Here's the Fix.
