Communication News
Expert commentary on the communication events shaping business, politics, culture, and technology.
4 min audio How Companies Rebuild Trust After a Scandal
When a company gets caught in a scandal, the clock starts ticking immediately. Crowe Global recently examined how organizations navigate trust restoration after a public failure, looking at the patterns that separate companies that recover from those that collapse further. The research points to a clear truth: survival depends less on what you did wrong and more on what you say and do in the hours and days after it surfaces.
4 min audio Low Employee Engagement Is a Leadership Communication Failure
Gallup's latest research reveals that employee engagement across the workforce has dropped to troublingly low levels, with most workers reporting they feel disconnected from their work and their organizations. The data points directly at leadership as the root cause. This is not a morale problem or a compensation problem. It is a communication problem wearing a management costume.
4 min audio How to Handle Executives Who Interrupt or Ignore You
In boardrooms across the country, professionals face a recurring problem: senior executives talk over them, tune them out, or simply redirect the conversation before a point lands. SmartBrief recently surfaced this challenge as a genuine workplace crisis, not just a confidence issue. The gap between having good ideas and getting those ideas heard is, for many mid-level professionals, the difference between a career that stalls and one that accelerates.
4 min audio How Corporate Directors Build Trust Through Transparency
Harvard Law School's corporate governance forum published a guide aimed at board directors on how to use transparency as a trust-building tool. The piece targets executives at the highest levels of organizational decision-making, arguing that openness is not just ethical but strategically smart. It frames transparency as a deliberate communication practice, not a personality trait or accident of good intentions.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
Never Be Lost
for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio What CEOs Get Wrong About Public Communication
The expectations placed on corporate leaders have shifted dramatically. Today's CEOs are not just judged on earnings reports and market performance. Employees, consumers, investors, and the public now expect them to speak clearly on social issues, company culture, and their organization's role in the world. The corner office now comes with a microphone, and most executives have no idea how to use it.
4 min audio Why Brand Apologies Fail (And How to Fix Them)
Sprout Social published a guide outlining nine approaches brands can use when issuing public apologies on social media. The piece tackles one of the most treacherous moments in corporate communication: when a company needs to admit fault publicly, sincerely, and in a format designed for scrolling and skimming. It positions authenticity as the core requirement, walking through specific techniques for crafting apologies that land rather than backfire.
4 min audio Why Managers Fail at Setting Clear Expectations
Businesses are paying closer attention to how managers communicate expectations to their teams. The conversation centers on a familiar problem: employees underperform not because they lack skill, but because nobody told them clearly what "good" looks like. The gap between what leaders think they communicated and what employees actually heard is costing companies real money and real morale.
4 min audio Why Low Engagement Is a Leadership Communication Failure
Gallup's latest research reveals that employee engagement has fallen to troubling lows, and the data points directly at leadership as the primary culprit. Workers are disconnected, unmotivated, and checking out. This is not a compensation problem or a remote-work problem. Gallup's numbers make the case plainly: when engagement collapses, follow the chain of command upward and you will find the source.
Never Be Lost for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
Never Be Lost
for Words Again
Get word‑for‑word scripts for the conversations that shape your life, from job interviews and negotiations to difficult talks with family and partners, so you always know exactly what to say and how to say it.
4 min audio How Top CEOs Build Stakeholder Trust That Lasts
McKinsey recently published research examining how top-performing CEOs build and maintain relationships with their key stakeholders over time. The findings point to a clear pattern: the best leaders treat stakeholder communication as a deliberate, ongoing discipline rather than a reactive task they return to when something goes wrong. Most CEOs, it turns out, do the opposite.
4 min audio Can AI Really Improve Your Communication Skills?
The technology sector is buzzing about using AI tools to sharpen professional communication, negotiation tactics, and leadership presence. The pitch is straightforward: practice your pitch with a chatbot, rehearse tough conversations, get real-time feedback on your word choices. A growing number of career platforms are now positioning AI as a personal communication coach available around the clock.
4 min audio McDonald's Board Changes: What They Got Wrong
McDonald's recently overhauled its board of directors in a significant reshuffling that raised eyebrows across the business world. The company brought in new faces and reorganized governance structure at the top level. For a brand of this scale, any boardroom shakeup sends signals far beyond the conference room. It lands in the laps of franchisees, investors, employees, and customers all at once.
How to Communicate When Collaborating Under Pressure
AP x Swatch Chaos: What Swatch Got Wrong
Why Brands Fail at Social Media Crises (And How to Fix It)
AI Rebranding: The Communication Mistake Costing Companies Trust
Coworker Said 'You're Getting Fired': A Communication Red Flag
What Tangela Parker Teaches Us About Leadership Communication
Why Enterprise Buyers Trust People, Not Companies
