Communication News
Expert commentary on the communication events shaping business, politics, culture, and technology.
HR Overtime Rant: The Real Communication Failure
A worker posted to Reddit after HR pulled them into a meeting about arriving 15 minutes late on certain mornings. The catch: this same employee had been logging regular overtime and showing up on weekends without being asked. A long commute was the cause of the occasional late starts. The post spread fast, and the debate it sparked was about more than punctuality.
Brand Social Media Fails: What Went Wrong
Social media has handed brands a megaphone, and many of them keep using it to shoot themselves in the foot. From tone-deaf crisis responses to deleted tweets that live forever in screenshots, companies repeatedly make the same avoidable mistakes when things go wrong online. The pattern is consistent: brands either say nothing (wrong), say too much (worse), or say exactly the wrong thing at exactly the wrong time (catastrophic).
The Modern CEO Is Now a Media Platform
The role of the modern CEO has shifted in a fundamental way. Today's top executives are not just running companies. They are functioning as media operations, publishing opinions, building audiences, and shaping narratives in real time across multiple platforms. The executives who understand this are pulling ahead. The ones treating communication as a side task are watching their relevance shrink quarter by quarter.
Africa's AI Voice: A Communication Strategy Breakdown
At the 16th East Africa Communication Association Conference held at St. Paul's University on August 27, 2026, African scholars issued a direct challenge to the global tech establishment. Their message was pointed: Africa must stop receiving AI tools and start building them. The gathering focused specifically on how artificial intelligence is reshaping education, research, and communication across the continent.
Why Target's Apology Failed: The Missing Third Step
Target sold a Halloween costume that customers found deeply offensive. The backlash was swift and public. Target issued an apology and pulled the product, but critics argued the response stopped short of addressing the real question: what does the company plan to do to make sure this never happens again? The apology arrived. The accountability did not.
How to Respond When Executives Interrupt You
Senior executives frequently talk over, dismiss, or flat-out ignore colleagues with less organizational power. This is not a new problem. What is new is the growing conversation about how professionals can respond effectively in the moment, without torching their careers or surrendering their credibility. The stakes are real: every time you let it happen without a response, you train the room to keep doing it.
Board Leadership Fails When Communication Does
Harvard Law School's corporate governance forum published a piece examining what separates strong board leadership from weak board leadership. The core argument: getting it wrong carries real organizational risk. The piece positions board communication and decision-making clarity as defining factors in whether leadership actually leads or simply occupies a seat at the table.
AI Trust Rises While Media Grows Skeptical: Why It Matters
A new report from CARMA reveals a striking split in how artificial intelligence is being perceived. Public trust in AI climbed to 30 percent, while media coverage of the same technology has grown noticeably more skeptical. The two lines are moving in opposite directions. That gap is not an accident, and it is not a coincidence. It is a communication failure hiding in plain sight.
Why People Avoid Writing (And What It Really Means)
A communication educator, drawing on years of teaching leadership and storytelling, challenged a common assumption about letter writing. Most people blame their avoidance of personal letters on a lack of time. This educator argues the real barrier is something deeper and more psychological. The finding cuts to the heart of how people relate to putting honest, personal communication on paper.
Can a Robot Teach You to Handle Angry People?
La Trobe University built a robot named Fletch that simulates an emotionally charged, frustrated parent. Student teachers practice difficult conversations with Fletch before they ever set foot in a real school. The goal is simple: get the reps in while the stakes are low, so you don't fall apart when the stakes are high.
Why Public Health Experts Are Losing the Trust War
Public health experts, frustrated by the spread of health misinformation, have started turning to unconventional sources and strategies for communication help. The effort represents a scramble to find new ways to reach audiences that have grown deeply skeptical of official guidance. The director of a major university pandemic center openly admitted her team is essentially experimenting without a clear playbook.
Ruto's Political Warning and What It Got Wrong
Kenyan President William Ruto addressed political opponents with a pointed warning, signaling that they face a fierce electoral battle ahead. Speaking in what appeared to be a rallying tone, he framed the coming contest as one where rivals would be caught off guard by his political force. The statement was clearly intended to project strength and confidence heading into a competitive political season.
